Delivery and return Policy

Return policy

The Buyer has the right to withdraw from the Contract, respectively to return a Good or to renounce the purchase, within 14 calendar days, without invoking a reason and without bearing other costs, than those expressly provided by GEO no. 34/2014, respectively the direct return costs.

If the Good is returned in a condition that no longer allows its resale as a new product (for example: damaged or open packaging, missing accessories, traces of use, physical damage), the Seller reserves the right to charge a fee for repackaging and sealing the product. The fee will be directly proportional to the depreciation found on the Good in accordance with art. 14 para. (3) of GEO no. 34/2014.

At the express request of the Buyer, the Seller can return the Good in the condition in which it was received, in which case the return costs will be fully borne by the Buyer.

Delivery

After placing the order, you will receive an e-mail confirming receipt.

The delivery time is usually 1-2 working days for Standard Service, from the moment the order is placed on the site. In exceptional cases, Turabo reserves the right to increase the delivery time, with prior notification to the customer.